Crystal Slots Casino Review

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About Crystal Slots Casino

Jumpman Gaming Limited is the owner of the UK Gambling Commission-licensed platform, also operating a number of other casino sites. This review will mainly focus on the pokies offering at Crystal Slots Casino and the core aspects of using this offering.

Review Results

Crystal Slots Casino Pokie Game Selection

Crystal Slots Casino offers more than 1,000 quality pokie machines to its player base. More than 20 different game studios make up this game library, including big hitters like Microgaming, Quickspin, and NetEnt.

Some of the most popular pokies that people are playing on Crystal Slots Casino at the moment include Odin’s Riches, Wolf Gold, and Thunderstruck II. You’ll also see some classic style pokies if you are looking for some nostalgia. Crystal Slots Casino frequently adds new pokies to its offering, with Phoenix Forge, Silver Seas, and Ice Cave being among the latest additions.

Does Crystal Slots Casino Offer Progressive Jackpot Pokies?

Crystal Slots Casino has a limited selection of different jackpot games. Some of these are fixed jackpots, while others are progressive jackpot pokies. Some of the progressive options offer six-figure wins, such as Enchanted Prince and Temple of Ausar.

The payout rates for progressive jackpot pokies aren’t always the biggest as a portion of each bet goes towards building the pot. This is something you need to consider when comparing return to player (RTP) percentages.

Can Players Demo the Pokie Games for Free?

Many of the games on Crystal Slots Casino can be played in demo mode. You need to have an account and have made a real money deposit in order to play the eligible games for free.

Pokie Game Providers and Software

More than 20 leading pokie game providers have pokies available to Crystal Slots Casino players. These include some of the biggest studios in the game like NetEnt, Yggdrasil Gaming, and Playtech. While most of the developers are household names among pokies players, some more niche studios like ReelRNG Gaming and Genii also provide titles.

The casino software itself appears to have been focused on mobile-first gaming rather than on the desktop experience. All standard types of mobile operating systems and desktop computers work seamlessly with Crystal Slots Casino.

Crystal Slots Casino Design & User Experience

The Crystal Slots Casino website appears to have been created with a focus on mobile players. This is because everything is very condensed. The design makes for a good user experience, as all of the games are clearly displayed. The menu only contains a few key items, so finding what you want is no problem at all.

When you visit the game library, you have many filtering options to choose from. You can look at the different game types, as well as the new titles, popular games, and even save your favourites. Each game can be quickly launched and you can start playing with no issues whatsoever.

We had our new Crystal Slots Casino account registered in a matter of a couple of minutes. We just filled in normal personal and contact details and we were more roles ready to go. Before a payout is a possibility, there is a verification process that you need to complete. This just required us to provide some proof of residence, as well as providing some sort of photo ID.

Crystal Slots Casino’s Mobile Experience

Crystal Slots Casino has a big focus on mobile players, with the website being built with smaller devices in mind. It is compatible with all major operating systems, such as iOS and Android. There is no Crystal Slots Casino mobile app, so everything is web-based. The game is equally as easy to use on mobile, whether it is conducting transactions or playing your favourite titles.

Deposit and Withdrawal Options at Crystal Slots Casino

New Zealand players are able to use NZD with their accounts and they can only add funds through the following payment methods - Visa Debit, MasterCard Debit, and Maestro. A NZ$10 minimum deposit is necessary and your account balance will be updated instantly.

Withdrawals will also have to be made using a debit card. It would be ideal if there were a few more transaction choices, such as e-wallets. Crystal Slots Casino also charges a NZ$2.50 withdrawal fee, something which is not commonly seen. All payouts need to be approved by Crystal Slots Casino first and the funds will then take 1-5 working days before they reach your account.

Crystal Slots Casino’s Exclusive Pokie Bonuses and Promotions

Crystal Slots Casino has a stunning range of promotions to keep players interested. The welcome bonus package allows you to get a free spin of the bonus wheel when you deposit at least NZ$10 to your new account.

Most of the prizes are deposit bonuses of varying sizes, including a 1,000% first deposit bonus up to NZ$1,000. The resulting bonus funds will have to be wagered 65 times, as well as the deposit amount. Certain types of games will not contribute to these targets, such as blackjack and roulette. However, most pokie games will contribute 100%.

Crystal Slots Casino also has plenty of promotions running for the current player base. This includes monthly free spins offers, happy hours where bonus spins are up for grabs, and pokies tournaments. There is also a cash drop that allows you to win real money cash prizes every day. Each month, Crystal Slots Casino updates its promotions with eight new offers, meaning that everything is always kept fresh. We couldn’t ask for much more than that.

VIP & Loyalty Programs

There is a loyalty program in place at Crystal Slots Casino under the ‘Trophies’ menu item. As you place real money bets, you will earn progress points towards getting certain trophies. Each time you move up a tier, you will unlock rewards such as free spins, cashback, and even cash.

Customer Support & Security

There is an FAQ section at Crystal Slots Casino that deals with some basic account questions, mostly regarding bonus offers and transactions. The main way to get in touch with the customer service team is through email. It aims to respond to these messages within two business days. Unfortunately, there is no live chat option available at the moment.

In terms of security, Crystal Slots Casino is licensed by the UKGC. This is one of the world’s most respected gambling regulators and is known for keeping a close eye on all licensees. Therefore, you can be confident that Crystal Slots Casino is a legit offering. It also protects the data of its customer base using the latest SSL encryption.

Responsible Gambling

Crystal Slots Casino provides a list of questions that you can ask yourself if you have concerns about your gambling. There are also some useful resources relevant to New Zealand players if they need to seek help. Crystal Slots Casino also provides a range of account restriction tools to help curb your gambling.

You can easily put in place a deposit limit for a daily, weekly, or monthly basis. You can also take a break from your account for between 24 hours and up to six weeks, while self-exclusion can block you from your account for a more extended period of time.

Pros & Cons

Unique promotions each month Limited transaction options
Easy to use mobile offering Withdrawal fee of NZD$2.50
High-quality pokies games


Crystal Slots Casino has a great collection of pokies games, covering a wide range of themes and game types. As there are 20+ game developers supplying games, you can always find something a bit different. The promotions update each month and there are always rewards to be had.

While the transaction options are a bit limited, Crystal Slots Casino is well licensed and has a great mobile offering. This is an ideal fit for people who are looking for regular promotions, good pokies, and the ability to play on the go.

Crystal Slots Casino: FAQs

💰 How do I claim my bonus from Crystal Slots Casino?

You just need to make a first deposit of at least C$10 and you will automatically get your free spin for the prize wheel. Be sure to read the terms and conditions to understand the finer details of the bonus.

🎰 Who owns Crystal Slots Casino?

Crystal Slots Casino is owned by Jumpman Gaming Limited, which is licensed and regulated in the UK. It also operates a number of other casino platforms.

📱 Is the Crystal Slots Casino app worth using?

Crystal Slots Casino does not have a mobile app currently, but its website has been fully optimized for seamless play via smaller devices.

🔒 Is Crystal Slots Casino legitimate?

Yes, Crystal Slots Casino holds a license with the UKGC and the Alderney Gambling Control Commission. All casinos holding a license with these commissions are as legitimate as they come.

⌛ What is the typical withdrawal time from Crystal Slots Casino?

Crystal Slots Casino can take a couple of days to approve a withdrawal. It will then take 1-5 business days before the money ends up in your account.

Support and Contact Information

Deposit and Withdrawal Options


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